Cashless Claims Made Easy
Our Claims Promise
Let us guide you through the cashless claim process
Step-by-step guide
Step 1 : Call our Customer Service Hotline (+95) 977 011 0010
Step 2 : Prepare Request Guarantee letter for admission
Required information for your cashless claim
Contact Prudential Cashless Hotline 09 770 110010 (for emergency admission) or emails to claims@prudential.com.mm for non-emergency admission.
Information need to be provided
(1) Name
(2) PruHealth Policy Number
(3) NRC number or Passport Number
(4) Contact Number
(5) Planned date of admission
(6) Treating doctor
(7) Diagnosis
(8) Estimated duration of hospital stay (optional)
(9) Contact Email (optional)
(10) Health Insurance Unit (optional)
Important notes before you submit
- Prudential Myanmar will grantee up to maximum amount of coverage (according to unit purchased)
- Amount more than guarantee limit need to be paid to hospital before discharge from hospital
- Hospitalization and treatment due to PRUHealth exclusion list will not be covered
- If hospital expenses is less than eligible coverage amount, Prudential Myanmar will contact the customer and will reimburse accordingly.
Panel Hospital List
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