Cashless Claims Made Easy
PRUHealth customers can use cashless services in all inpatient admission and emergency admission in panel hospitals with no extra charges.
Our Claims Promise
A Prudential policy protects you and your family during life's difficult moments. We pay your claim as quickly as possible and with compassion and care. We make it simple and easy, and only ask for necessary information.
Learn More
Let us guide you through the cashless claim process
Step-by-step guide
Step 1 : Call our Customer Service Hotline (+95) 977 011 0010
Step 2 : Prepare Request Guarantee letter for admission
Required information for your cashless claim
Contact Prudential Cashless Hotline 09 770 110010 (for emergency admission) or emails to claims@prudential.com.mm for non-emergency admission.
Information need to be provided
(1) Name
(2) PruHealth Policy Number
(3) NRC number or Passport Number
(4) Contact Number
(5) Planned date of admission
(6) Treating doctor
(7) Diagnosis
(8) Estimated duration of hospital stay (optional)
(9) Contact Email (optional)
(10) Health Insurance Unit (optional)
Important notes before you submit
- Prudential Myanmar will grantee up to maximum amount of coverage (according to unit purchased)
- Amount more than guarantee limit need to be paid to hospital before discharge from hospital
- Hospitalization and treatment due to PRUHealth exclusion list will not be covered
- If hospital expenses is less than eligible coverage amount, Prudential Myanmar will contact the customer and will reimburse accordingly.
Panel Hospital List
| Name | Type | Branches |
| Pun Hlaing | Hospital | Pun Hlaing Hospital (Hlaing Tharyar) |
| Pun Hlaing | Clinic | Pun Hlaing Taw Win Clinic |
| Pun Hlaing | Clinic | Pun Hlaing Star City Clinic |
| Pun Hlaing | Clinic | Pun Hlaing North Dagon Clinic |
| Pun Hlaing | Hospital | Pun Hlaing Mandalay Hospital |
| Pun Hlaing | Hospital | Pun Hlaing Taunggyi Hospital |
| Pun Hlaing | Clinic | Pun Hlaing Nyaung Shwe Clinic |
| Pun Hlaing | Clinic | Pun Hlaing San Chaung Clinic |
| ASIA Royal | Hospital | ASIA Royal Hospital (Yangon) |
| Aryu | Hospital | Aryu Hospital (Yangon) |
| Kaung Thit | Hospital | Kaung Thit Hospital (Naypyitaw) |
| Sakura Hospital | Hospital | Sakura Hospital (Yangon) |
| Gold Royal | Hospital | Gold Royal Hospital (Monywa) |
| Mandalar | Hospital | Mandalar Hospital (Mandalay) |
| Myat Taw Win | Hospital | Myattawwin Hospital (Taunggyi) |
| Pin Lon | Hospital | Pin Lon Hospital (Yangon) |
| Oattara Thiri | Hospital | Oattara Thiri Hospital (Naypyitaw) |
| OSC | Hospital | OSC Hospital (Yangon) |
| Lin Yaung Chi | Clinic | Lin Yaung Chi Clinic (Yangon) |
| Easy Health | Clinic | Easy Health Clinic (Yangon) |
| SSC | Hospital | SSC Hospital (Yangon) |
| Mediland hospital | Hospital | Mediland Hospital (Dawei) |
| Kembangan UHC Hospital | Hospital | Kembangan UHC Hospital (Yangon) |
| Kembangan Clinic Myitkyina | Clinic | Kembangan Clinic (Myitkyina) |
| Mingalar hospital | Hospital | Mingalar Hospital (Mandalay) |